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· 2 min read

First, as our documentation states, a Learn admin should never be told to associate a user with Learn admin privileges with any REST API integration, see this document. Hence we often get questions from folks on how to create a user to associate with a REST API integration that has limited capability on a Learn system. One way is to research and design your REST application to use OAuth 2 3-legged Authentication. See the documents referenced below. 3LO guarentees that the user using your REST Application can only do what they can do via the Learn UX when they are logged into Learn.

However, if your application is using our OAuth 2 2-legged Authentication read on. Or I should say, watch on. I created the following to answer the question "Is it possible to create a user that has only the necessary permissions and avoid using "Learn System Admin" user?"

The answer is yes! Here's a video explaining exactly how to proceed.

Reference Documentation:

· 2 min read

Back in the day, January 4, 2019 to be exact, Blackboard announced deprecation of our SOAP Web Services with this article Blackboard SOAP Web Services Deprecation

Now, almost two years later in our Learn SaaS Relase Notes we've written "As of December 31, 2020, Learn SOAP Web Services are no longer supported, as they have reached the end of life per our deprecation policy." What does this mean for you as a develoepr?

The most common concern is "Will my SOAP code continue to work in an earlier version of Learn?" or some variation. Here's a recent example: "Will this be for all versions, or will SOAP API still be available on version 3800?"

The answer is that client's self and manged-hosted systems that are on older versions of Learn will not be impacted. If your client is runnign 3800.0.3 and upgrades to the most recent Cumulative Update, the SOAP Webservices should continue to work for them.

For self and managed-hosted clients that are on 3900.0.0 and are now upgrading using the same build numbers as in SaaS, SOAP will not be supported in any release post Dec 31, 2020.

Another common quesiton is from those using the Learn LIS 2.0 SIS integration, which is SOAP based. No, we are keeping the LIS 2.0 SIS integration in the product at this time. It will not be affected.

If you have additional questions, drop a line to and we'll update this blog post with the answer.

Happy 2021!

· 2 min read

Most people like cookies. Internet browsers used to like cookies, but a lot has changed in the last few years.

We are seeing a lot of applications stop working in some browsers because cookies are not being shared, and this post hopes to help explain why that is happening and what can be done about it.

A web application may set a cookie to track a user’s session. This is very common, however if your web application is going to be hosted in an iframe, then there’s a good chance your cookie won’t be sent back to you. This is because browsers are clamping down on sending “3rd-party” cookies back to applications hosted in an iframe. Note that a 3rd party is a site that is hosted on a domain different than the 1st party, or your web application. The reason is because these cookies can be used for tracking your internet and browsing activity. Safari has disallowed this for years as a user privacy measure.

Another case where cookies aren’t being sent back is during a form POST back to your application. If you set a cookie, then launch to a 3rd party application, if that application does a form POST back to you, the browser will likely not send your cookie back because it is trying to help prevent cross-site request forgery attacks.

Rather than detail all the scenarios and work arounds here I link to two web pages that are immensely helpful in explaining the situation and some possible workarounds.

The TL;DR is if you must set a cookie in your web application, be careful how you configure that cookie’s properties, and understand that at least in Safari, your cookies may not get passed back to you. The other browser makers are going to get as restrictive as Safari soon.